Bharat Petroleum Corporation Limited Digitizing Payment Systems Bikramjit Rishi Mona Srivastava Agniv Bhattacharya

Bharat Petroleum Corporation Limited Digitizing Payment Systems Bikramjit Rishi Mona Srivastava Agniv Bhattacharya

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Bharat Petroleum Corporation Limited is one of the largest and leading Oil & Gas company in India with presence in all major petroleum market segments. The Corporation has achieved significant progress in digitization in the last few years. The Company has embarked on an ambitious digitization programme for its payment system, which will be implemented on a phased basis. get redirected here The programme is aimed at reducing payment processing time from traditional modes to 24 hours or less, and reducing the overall transaction cost, thereby improving the efficiency of the payments system, reducing the transaction costs

Problem Statement of the Case Study

“Digitizing payments systems is a new challenge for Bharat Petroleum Corporation Limited (BPCL). We have a strong and vibrant payment system in place with over 7.5 lakh outlets, including petrol pumps, fuel-retail outlets, dealerships, cash-back counters and more. While we have seen a considerable improvement in our sales during demonetisation and after it, we need to improve our customer engagement and ensure that customers are getting the most out of this new technology-driven payment infrastructure

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My experience and understanding of Bharat Petroleum Corporation Limited’s (BPCL’s) decision to digitize its payment systems (BKPP) inspired me to write about the same. In my personal experience, it is one of the significant and revolutionary efforts by BPCL in its journey to enhance customer convenience, efficiency, and financial security. It is a noble and meaningful initiative that shows the organization’s readiness and capability to adopt new technologies to create an immaculate customer experience. In the recent past, the fuel

Recommendations for the Case Study

Bharat Petroleum Corporation Limited (BPCL) has launched its digital payment platform BharatBitz, powered by Amazon’s payment platform AWS. The platform simplifies petrol and diesel pump payment for customers and helps BPCL achieve its aim of cashless payments. The payment system uses its own brand name ‘BharatBitz’ and enables the use of the mobile wallets of the customers along with Aadhaar, which can be used for payment. The company is targeting customers using smartphones to reduce c

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Bharat Petroleum Corporation Limited (BPCL) has decided to digitalize the payment system for its fuel customers in a bid to improve customer service, reduce cash collection costs and offer faster payment options. As of now, BPCL has more than 11 million customers for its 14 million fuel dispensing units across the country. The company’s digital payment system, called ‘E-PAY’, will be rolled out in phases over the next three years. Currently, customers can pay for their fuel using a card linked to their account, but this

PESTEL Analysis

Bharat Petroleum Corporation Limited is one of India’s oldest and largest oil and gas companies, engaged in the exploration, production, refining, marketing, and distribution of petroleum and petrochemicals, and its affiliates. It is also the only Indian public sector oil and gas company to have a global presence. click to read It has a strong presence in the United States, where its operations are managed through subsidiary, Bharat Oil, Inc. BOP. In recent times, Bharat Petroleum Corporation Limited (B

SWOT Analysis

Bharat Petroleum Corporation Limited (BPCL) is the largest state-owned petroleum marketing company in India. It is engaged in petroleum marketing, production, refining, marketing, and retailing of petroleum products. The company’s vision is “Nepal Chhoto Dukh Bhi Hai,” which means “Better Oil, Better Future” (Bhattacharya, 2019). BPCL’s mission is “To become the largest integrated petroleum

Financial Analysis

[Insert relevant information and data from Company’s annual reports] Based on the given material, can you provide a summary of the key findings from the company’s annual reports regarding digitizing payment systems?