Hilti Fleet Management A Turning a Successful Business Model on Its Head Ramon CasadesusMasanell Oliver Gassmann Roman Sauer 2017
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“Hilti Fleet Management, the company owned by the Swiss corporation, has been in business for over a century. However, this time, a new concept emerged that allowed them to change their business model to a more customer-oriented one. By changing from an “industry leader in the construction industry” to a “strategic supplier to the construction industry,” Hilti Fleet Management aims to stay ahead of the competition. The Concept The new customer-oriented model entails Hilti Fleet Management targeting customers who require
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Investing in fleet vehicles is a smart investment. Fleet managers have a number of benefits, such as reduced fuel expenses, reduced operating costs, and fewer repairs due to a reduced number of vehicles. This paper investigates the Fleet Management Case study, and it evaluates whether Hilti’s Fleet Management solution is indeed turning a successful business model on its head. The case study is divided into two sections: an overview and a critical analysis. Section 1: Overview of the Case Study Hilti is a global leader in
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“The turning point for my company was our Fleet Management strategy. We went from a completely out-of-date process to a state-of-the-art one. The benefits were many-fold. We improved our fleet’s efficiency by more than 30% within two years. We reduced the number of cars owned by 40% through a smart vehicle management system. In addition, our customers were pleased to see their delivery drivers being able to pick up the vehicles with their own car. As a result, we received a big boost in sales – by 1
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I am a true believer in the importance of leadership. useful site I believe that the world would have been far better off if Hilti’s CEO, Frank Blankenburg, had taken a more strategic approach and set in motion a bold growth strategy that would have driven the company’s development for the better. The 13 years that followed, however, saw no real transformation. While Hilti’s revenue grew steadily, its profits dwindled, and it lost ground to peers that were better funded and more nimble in their responses to changing
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Hilti Fleet Management, a German company, offers fleet management solutions to help fleet owners, including car rental companies, manage their fleets of vehicles efficiently and cost-effectively. Hilti Fleet Management is a turn-key solution provider for fleet management. The company provides services to clients across the globe, covering countries including the UK, Australia, North America, India, and South Africa. It provides a broad range of fleet management solutions, including: 1. Fleet management: Hilti Fleet Management offers comprehensive fleet management services, including fleet data